Privacy Policy

Introduction

SHUTTERCLOUD TECHNOLOGIES PRIVATE LIMITED ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you use the Shutter Cloud platform and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect

We collect several types of information from and about users of our platform, including:

• Personal information such as name, email address, telephone number, and billing information
• Information about your photography business and clients
• Images and other content you upload to our platform
• Information about your internet connection, the equipment you use to access our platform, and usage details
• Face recognition data for the Event QR feature, only with appropriate consent

How We Use Your Information

We use the information we collect about you or that you provide to us for the following purposes:

• Platform Management – To provide, maintain, and improve our platform.
• Transaction Processing – To process payments, complete transactions, and send related information such as confirmations and invoices.
• Notifications & Alerts – To send technical notices, updates, security alerts, and support or administrative messages.
• Customer Support – To respond to your comments, questions, and requests, and provide customer service.
• Marketing & Communication – To inform you about products, services, offers, promotions, events, and relevant news.
• Event QR Feature – To facilitate face matching in photographs (only with appropriate consent).
• Analytics & Performance Monitoring – To monitor and analyze trends, usage, and activities related to our platform.

Data Security

We have implemented strict security measures to protect your personal information from accidental loss, unauthorized access, misuse, alteration, and disclosure. All information you provide is stored on secure servers behind firewalls, and all payment transactions are encrypted using SSL technology.

The safety of your information also depends on you. If we provide you with (or you create) a password to access certain parts of our platform, you are responsible for keeping it confidential. We strongly advise you not to share your password with anyone.

Face Recognition Technology

Our Event QR feature utilizes face recognition technology to help photographers efficiently distribute photos to their clients. This technology is used only with appropriate consent and in compliance with applicable laws. We do not use face recognition for any purpose other than delivering the Event QR service.

Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are under 13, do not use or provide any information on this platform. If we discover that we have collected personal information from a child under 13 without verified parental consent, we will promptly delete the information.

Your Choices

You can choose not to provide certain information, but this may limit your ability to use certain features of our platform. You can also set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make any significant changes, we will notify you via email or display a notice on our platform before the changes take effect.

Contact Information

If you have any questions about this Privacy Policy, please contact us at: